Thank you for shopping at Gorjes Glo. We have made all our products with utmost care and deep scientific knowledge with an understanding of most skin types. If you are still not completely satisfied with a purchase, please reach out to us and we will put all our efforts to help you.
We offer refund / replacement only in following cases: Wrong product delivered Expired product delivered Damaged product delivered – Physical damage/ tampered product or packaging. Missing product
Step 1 – Raise a request within 2 days from the date of delivery through Email – or on Whatsapp at with the pictures of the issue you are facing and your order ID.
Step 2 – Allow us 48 working hours to review your request.
Step 3 – On reviewing your request, we will send our courier partner to collect the product delivered to you.
Step 4 – After your product(s) is received, we will verify it and initiate the replacement or refund accordingly. Under what conditions return/ replacement requests will not be accepted?
Opened/used/altered products. Original packaging (mono cartons, labels, etc.) missing. The return/replacement request is generated after 2 days from the date of delivery.
The damaged/ missing product is reported after 2 days from the date of delivery. Update received as product delivered but product not received and if reported after 24 hours from the time of delivery.